Frequent customer questions about buying a safe
– and our answers...
You don't just buy a safe on a whim. As with other important purchases, the decision needs to mature and be prepared. Individual and professional advice plays an important role here.
So that you can inform yourself about the essential aspects in advance, we have briefly compiled the most important questions for you here. If you don't find what you are looking for:
Simply call us at Tel. +41 44 877 33 44, we are happy to help you!
Questions Regarding the Sum Insured
Is it true that the insured sum is based solely on the weight of the safe?
Yes and No. In Switzerland, insurance providers accept two classifications: the classification according to the Swiss Association of Property Insurers (SSV) and the classification according to the VdS (Association of Property Insurers).
For the SSV, there is a purely weight-based classification for all cash safes up to 300 kg. The insured sums range from 5,000 to 20,000 CHF. For strongroom doors, further requirements apply; they are listed with serial designations in special lists (Directory I and II), and only the series explicitly mentioned here are insured accordingly. Here, the insured sums range from 150,000 to 500,000 CHF.
For the VdS, it is not based on weight, but rather rigorous break-in tests are carried out. The VdS is one of the toughest, strictest testing institutes and enjoys the highest regard among insurance providers in Switzerland, Germany, and Austria. In Switzerland, this classification is used for insurance purposes. Safes and strongroom doors are available at Securama in VdS classes I to V; the higher the number, the higher the protection.
How does having a burglar alarm system affect things?
Intruder alarm systems increase the insurable value. We have already prepared some safes for their connection.
How can I be sure that my valuables in the safe are actually insured for the appropriate amount?
You must clarify this directly with your insurer. If you have decided on a specific safe model, you should definitely coordinate this with your insurance company.
Questions on safe size
Is it really worth buying a safe one size larger than you think you need?
Yes, absolutely. Because most of the time there's always something extra that you want to store securely. We recommend factoring in a 30 – 50% reserve for future acquisitions.
How can I calculate the ideal safe size for me?
This is simple. Create a list of the items to be stored in the safe, such as jewelry, watches, coin collections, stamp collections, weapons, checks, credit cards, savings books, cash, passports, contracts, insurance policies, and documents. Then calculate the space required for the listed items using the formula: Length x Width x Height in cm. The result corresponds to the space required in liters (1 liter = 1000 cm2).
Is there a way to estimate the space requirement?
Yes, of course. Here are some important sizes:
- A single lever arch file with a spine width of about 8 cm (when fully filled) requires approx. 8 liters of space.
- An average cash box requires approx. 4 liters of space.
- A modern digital camera with interchangeable lens (depending on the model) requires approx. 9 liters of space.
Questions about the safety classes
How can I tell how secure a safe is?
Only on the inspection plate attached to the inside of the safe door. High-quality security cabinets, safes, reinforced safes, and gun cabinets from Securama have been tested by external testing institutes to determine how "difficult" they make it for a burglar to access their contents. You can recognize the security level by the inspection plate, which is attached to the inside of the safe door.
What can I use as a guide?
For burglary protection, look for the VdS mark. If you want to protect valuables securely against burglary, a VdS-tested safe is the first choice. It must also be well anchored at its location.
For fire protection, look for the following designations:
S60P and S120 P: This means 60 or 120 minutes of reliable protection for paper documents (during this time, the temperature inside the safe must not exceed approx. 170 °C in the event of a fire).
S60DIS and S120 DIS: This means 60 or 120 minutes of reliable protection for floppy disks and other data carriers (during this time, the temperature inside the safe must not exceed approx. 50 °C in the event of a fire).
Which is more important – burglary protection or fire protection?
That depends on your individual situation. To determine the necessary burglary or fire protection class for your needs, you should seek professional advice. However, most safes with certified burglary protection also offer a certain degree of fire protection for their contents.
Questions about the safe lock
Which is better: a safe lock with a key or an electronic lock with a code?
Most customers today opt for an electronic lock. Many safes are equipped with a double-bit lock as standard and come with two keys. The problem here is the fact that these keys must be stored absolutely securely and out of reach for potential thieves – which makes quick access to valuables in the safe difficult at all times. In addition, it has been shown that burglars cause a particularly large amount of damage when searching for safe keys. Many of our customers therefore opt for an electronic lock. Most Securama safes can be equipped with one.
Where does the power come from in an electronic lock?
Mostly by a battery. Electronic safe locks are usually powered by a battery, which is accessible from the outside or inside. If the battery is located inside, it is always guaranteed that the safe can be opened to change the battery when it is low. For complex electronic safe locks with higher power requirements or for outdoor applications in climatically difficult areas (sub-zero temperatures), a 220-volt mains connection is the optimal solution.
How secure is a mechanical combination lock?
Very secure. It's the classic among combination locks! The lock operates purely mechanically and is known for its durable, trouble-free operation. Such a lock is optionally available on all Securama safes. It takes a little practice to open the lock.
Location Questions
Should the safe be hidden or openly displayed?
Set it up openly! A high-quality safe (at least VdS class I) should never be hidden. If the burglar finds the safe as quickly as possible, they will concentrate on it. However, overcoming a VdS class I safe requires highly specialized burglary tools that a thief would not carry when breaking into a private home. They will quickly realize that opening it on-site is impossible and will try to take the safe with them. If it is firmly anchored multiple times at its location, this is also impossible within a reasonable timeframe. They will know that further searching is pointless and will leave the house empty-handed without causing any further damage.
Where is the best place for it?
This varies greatly from person to person! It depends on what you want to store securely in your safe and what access you need to these items. The question of the ideal location is an important point of discussion during Securama safe consultations!
Questions on the Construction / Meaning of Technical Terms
Case construction
The body and door of a safe can be single-walled or multi-walled. The more walls (with corresponding filling in between), the higher the security. Different armored materials are used to protect against various break-in tools (impact and spreading tools, cutting discs, oxy-fuel torches). Most Securama safes have a multi-walled construction and are therefore perfectly secured against break-ins using various techniques.
Door lock
When the door of a safe is closed, several sturdy steel bolts extend from the door and firmly anchor the door in the respective bolt chambers in the safe body. The more bolts there are and the more sides they engage, the more securely the door is anchored in the body. Most Securama safes are equipped with 3- to 4-way door locking and thus offer significantly more security than with only 1-way door locking. Safes with 3-way door locking at Securama generally have a rear gripping rail.
Back catch rail
To prevent the safe door from being pried open, the door engages in a stable steel rear gripping rail when closed. This is independent of whether the door hinges are on the inside or outside. Even by removing the hinges, the secure connection between the door and the body cannot be separated.
Lock armour plate
The lock armor plate prevents the safe lock from being drilled through and thus penetrated. High-security safes from Securama feature such a massive armor plate behind the lock.
Emergency locking
An emergency relocker is an irreversible, automatic blocking of the boltwork. It is activated in the event of a forced attempted break-in and significantly increases the time required for the break-in attempt. There are various techniques for this. Most VdS-certified safes from Securama are equipped with an emergency relocker.
If the emergency relocker has been activated, the safe can no longer be opened, even with a valid code or key. To recover the safe's contents, Securama safe specialists must be called.